Privacy Policy

1. Introduction
At SNaa Industries (“we,” “our,” or “us”), accessible from https://snaa.co.in/, we value the privacy of our visitors and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit or use our website and services.

By accessing or using the Platform, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

2. Information We Collect
We may collect various types of information to provide and improve our services, including:

  • Personal Information: Information such as your name, email address, phone number, and address when you register on our Platform, make a purchase, or contact us.

  • Usage Data: Information on how you use the Platform, such as pages viewed, time spent, and other browsing data, collected through cookies and similar technologies.

  • Transaction Information: Details of transactions conducted on the Platform, including product and service details, payment method, and transaction amount.

  • Device and Log Information: Technical details when you visit our Platform, such as IP address, browser type, device type, operating system, and log files.

3. Use of Information
We use the information collected for various purposes, including:

  • Providing, maintaining, and improving our Platform and services.

  • Processing transactions and managing orders.

  • Responding to your inquiries and providing customer support.

  • Personalizing your experience on our Platform.

  • Sending you updates, promotional materials, and other communications related to our services (if you have opted in).

  • Conducting analytics and research to improve our Platform and offerings.

  • Ensuring compliance with legal obligations and terms and conditions.

4. Sharing of Information
We may share your information in the following situations:

  • Service Providers: With trusted third-party service providers who assist us in operating our Platform and providing our services, such as payment processors, delivery services, and analytics providers.

  • Compliance and Legal Obligations: If required by law, regulation, or legal process, or to protect the rights, property, or safety of SNaa Industries, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies
Our Platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user preferences and improve our services. You may choose to disable cookies in your browser settings, but this may impact the functionality of certain parts of our Platform.

6. Data Security
We employ reasonable and appropriate measures to protect your information from unauthorized access, alteration, or destruction. While we strive to secure your personal information, no security measure is completely foolproof, and we cannot guarantee the security of your information transmitted over the internet.

7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights
Depending on the applicable laws, you may have certain rights regarding your personal information, including:

  • Access: The right to access and obtain a copy of your personal information.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request the deletion of your information in certain circumstances.

  • Opt-Out: The right to opt out of receiving promotional emails or communications by following the unsubscribe link provided in each email.

If you would like to exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

9. Third-Party Links
Our Platform may contain links to third-party websites that operate independently of us. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

10. Children’s Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.

11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

SNaa Industries
Near Public Market Muthukulam,
Muthukulam South PO,
Alappuzha, Kerala, India
Email: info@snaa.co.in
Phone: 8589998895

By using our Platform, you agree to the terms outlined in this Privacy Policy.